Patient Stories

Vera has been a Richmond local for 40 years. She moved to Richmond for a temporary job as a schoolteacher, but it turned into a career. She is currently teaching kindergarten and first grade, and loves interacting with the kids and hearing all the things they say.

Vera has been a patient at Grove Avenue Family and Cosmetic Dentistry for 10 years. A friend originally referred Vera to Grove Avenue. Her initial experience was so wonderful that she has been a patient ever since.

“Dr. Epperly is just an angel,” states Vera “She is kind, and so patient. She took the time to explain things to me, and even wrote everything down for me. The receptionist is nice, the people you write your checks to are nice, the whole staff is just wonderful, they are like a big family!”

Vera needed braces to help straighten out her teeth, but she first needed some other dental work done before she could begin her orthodontic treatment. Dr. Epperly worked out a five-year plan for Vera to help her achieve a beautiful smile. With the additional help of an orthodontic surgeon, Dr. Epperly was able to ensure that Vera would finish treatment with a healthy and confident smile. “I just feel so much better with my new smile! My teeth are straight, they’re white, I just feel so good!” exclaimed Vera.

Elizabeth has been a patient at Grove Avenue Family & Cosmetic Dentistry ever since she can remember. Her grandmother works at Grove, and Elizabeth would come along and help out around the office when she was younger .

Now, Elizabeth is a freshman at Atlee High School. She is passionate about music, and has been in the chorus for five years now. She is also learning how to play the guitar. Although  she hasn’t gotten much into sports, Elizabeth does enjoy playing golf with her dad. She is the oldest, and has two younger sisters. Elizabeth wants to major in Business at UVA. She’s already taking classes in business and marketing to prepare!

Last year, Elizabeth started her Invisalign treatment to straighten out her teeth. “I believe having a healthy smile is important, because your smile is one of the first things that people notice about you.” Like many teenagers, Elizabeth was not fond of the idea of metal braces to straighten out her smile, so she was grateful to have the option of wearing Invisalign retainers. Because they are virtually invisible, no one can tell that you are wearing them. Another bonus is that the retainers are removable, so she can eat whatever she wants during her treatment!

She is happy to be doing her treatment at Grove Avenue, because everyone there is so friendly, and they take the time to form close relationships with their patients. “I like that when I go to Grove Avenue – I have actual conversations with the doctors and staff, it’s more than just booking an appointment, I get to know everyone.”